Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Contributor

slow in the mornings

hi,

 

i have a decent amount of outgoing web traffic on weekdays in the morning hours but the upstream tops out at about 1.5 meg and everything slows to a crawl.

 

now my basic service should handle 16/3 but that's hardly the case. any way this can be looked at and fixed? it's been like that for a few months now and i was hoping comcast would resolve it by itself.

 

thanks

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2 REPLIES 2
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Community Manager
Community Manager

Re: slow in the mornings

Welcome rhashemian.  Our Regional Service Center shows contact with you to resolve this issue.  Please let us know if further assistance is required.

 

Thank You

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New Contributor

Re: slow in the mornings

thanks john, do you mean they're working on it? should i contact someone there to check on the progress?

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