Back to Top

poor connectivity with certain devices

New Member

poor connectivity with certain devices

I recently switched over to Comcast.  Ever since the switch, one of my main devices I use (Lenovo Ideapad) constantly drops the connection.  Sometimes it will work with no problem for an hour or two. Other times, I will spend an hour or more trying to make the signal work.   I did not have this problem at all before with my previous service.  I have tried many different suggestions offered through the troubleshooting services.  Nothing seems to make it any better.  

I have had a couple of other devices (like my daughter's Kindle) suffer the same issue. So I know it isn't just my laptop that has a problem.  Has anyone else had this issue?  Is there an easy solution?  



Official Employee

Re: poor connectivity with certain devices

Hi Mike and welcome to the business forums.


I would like to check out your internet services and review for any signal issues. Please private message me your full name, the name of your business, the full service address and the phone number associated with your business account. 

Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation