Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Highlighted
New Member

Yahoo is unreachable

Internet is working but some web sites are unreachable. Looks like network troubles at Comcast.

 

C:\>tracert mail.yahoo.com

Tracing route to fo-ds-ats.member.g02.yahoodns.net [98.136.189.41]
over a maximum of 30 hops:

1 6 ms 5 ms 7 ms 10.1.10.1
2 32 ms 22 ms 27 ms 96.120.89.185
3 20 ms 17 ms 17 ms be-10007-sur03.sanjose.ca.sfba.comcast.net [68.85.191.249]
4 21 ms 16 ms 17 ms be-231-ar01.santaclara.ca.sfba.comcast.net [162.151.78.249]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * ^C
C:\>ping mail.yahoo.com

Pinging fo-ds-ats.member.g02.yahoodns.net [98.136.189.41] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 98.136.189.41:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

C:\>ping google.com

Pinging google.com [172.217.6.78] with 32 bytes of data:
Reply from 172.217.6.78: bytes=32 time=36ms TTL=54
Reply from 172.217.6.78: bytes=32 time=38ms TTL=54
Reply from 172.217.6.78: bytes=32 time=14ms TTL=54
Reply from 172.217.6.78: bytes=32 time=36ms TTL=54

Ping statistics for 172.217.6.78:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 38ms, Average = 31ms

 

 

 

0 Kudos
Reply
1 REPLY 1
Highlighted
Official Employee

Re: Yahoo is unreachable

Hi Nkn and welcome to the support forums. 

 

I would like to review your internet services and look into this routing issue. Please private message me your account number and the name of your business. 

0 Kudos
Reply