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Xfinity Public WiFI Credentials

SOLVED
CasaGlue
Visitor

Xfinity Public WiFI Credentials

I purchased a set of refurbished laptops for 2 employees.  They are apparently logging into Xfinity hotspots with the previous owner's credentials.   Is there a way to re-set so the gateway page requests my Business Class credentials on these devices?

Accepted Solution

Re: Xfinity Public WiFI Credentials

Hi CasaGlue. As those credentials a stored on the Laptops and not on the Comcast gateway we cannot clear those usernames and passwords.  Check the help section of the browser being used for information on clearing stored data.

 

Thank You

 

View solution in context
Community Manager
Community Manager

Re: Xfinity Public WiFI Credentials

Hi CasaGlue. As those credentials a stored on the Laptops and not on the Comcast gateway we cannot clear those usernames and passwords.  Check the help section of the browser being used for information on clearing stored data.

 

Thank You