Connectivity
Connectivity and managing Your Comcast Business network
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mjc
New Contributor

What's your mandatory Comcast Internet backup?

Since mid 2013 we've had outages lasting for anywhere from 3 hours to 36 hours at least once a month.  We lose it when it's hot, we lose it when there's a storm, we lose it when it's cold.  Today it's raining so yep we lost the connection at 2:30 and it won't be back until 6:30.

  To deal with this we now have a backup ISP - cell service from T-Mobile.  Not a bad deal for ocassional use.  We have one of our computers configured as a bridge and voila, it's a shared connection for everyone in the office.

 

So here's my question, who's your backup provider?  Do people have better luck with DSL?

 

I figure this is a regional issue as opposed to a terrible provider, but if Comcast can't get its stuff together for middle of the central business district in Chicago, where does it work?

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2 REPLIES 2
Trusted Forum Contributor

Re: What's your mandatory Comcast Internet backup?

Hello mjc,

 

You might want to check this out as a backup and/or dedicated implementation.

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DrDeke
New Contributor

Re: What's your mandatory Comcast Internet backup?

I haven't been having any trouble with my Comcast DOCSIS business service in quite a long time but when I do, I use Verizon Wireless LTE for backup. I am fortunate to have a grandfathered unlimited data plan with them. Of course, this only works for outgoing IP connections, so it is not much of a solution, but it is better than nothing when there is trouble with the Comcast service.

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