Since mid 2013 we've had outages lasting for anywhere from 3 hours to 36 hours at least once a month. We lose it when it's hot, we lose it when there's a storm, we lose it when it's cold. Today it's raining so yep we lost the connection at 2:30 and it won't be back until 6:30.
To deal with this we now have a backup ISP - cell service from T-Mobile. Not a bad deal for ocassional use. We have one of our computers configured as a bridge and voila, it's a shared connection for everyone in the office.
So here's my question, who's your backup provider? Do people have better luck with DSL?
I figure this is a regional issue as opposed to a terrible provider, but if Comcast can't get its stuff together for middle of the central business district in Chicago, where does it work?
I haven't been having any trouble with my Comcast DOCSIS business service in quite a long time but when I do, I use Verizon Wireless LTE for backup. I am fortunate to have a grandfathered unlimited data plan with them. Of course, this only works for outgoing IP connections, so it is not much of a solution, but it is better than nothing when there is trouble with the Comcast service.