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RPSInfo
New Contributor

Unable to activate domain email address

Late last week I created a new domain email (@ourdomain.com) for a new employee using the standard procedure that I've been using for quite a while now.  However, when I attempt to log in to the account through businessclass.comcast.net I get a message stating that the "Link has expired".  I've tried resetting the user password and even utilizing outlook with no success at all.  

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7 REPLIES 7
Community Manager
Community Manager

Re: Unable to activate domain email address

Hello RPSInfo,

 

I would be happy to push a reset. Can you please send me a private message with the username and account number? 

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yk
New Member

Re: Unable to activate domain email address

I am having the same issue. Created a new user under domain and cannot access the email. Please help.

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Community Manager
Community Manager

Re: Unable to activate domain email address

Hello yk,

 

Please send me a private message with your account number and the user that needs to be activated.

 

Thank you  

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lgoralski
New Member

Re: Unable to activate domain email address

I am having the same issue. Created a new user under domain and cannot access the email. Please help.

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Community Manager
Community Manager

Re: Unable to activate domain email address

Please send me a private message with your account number and the user that needs to be activated.

 

Thank you

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Elmer
New Member

Re: Unable to activate domain email address

I am unable to activate a new email address.  an activation email is sent but who knows where it goes!  i have called and recieved no satisfaction.  If this is too difficult i can look somewhere else for business email.

i am replying from another post because i cannot even find a place to contact you.

my email is elmer@ezimmea.net.

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CC-Michelle1
New Member

Re: Unable to activate domain email address

I would like to assist with the email concerns. Can you please provide the name, address and phone number on the account through private message? 

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