Unable to activate domain email address

[RPSInfo]

Late last week I created a new domain email (@ourdomain.com) for a new employee using the standard procedure that I've been using for quite a while now.  However, when I attempt to log in to the account through businessclass.comcast.net I get a message stating that the "Link has expired".  I've tried resetting the user password and even utilizing outlook with no success at all.  

[Comcast_Jacob]

Hello RPSInfo,

I would be happy to push a reset. Can you please send me a private message with the username and account number? 

[yk]

I am having the same issue. Created a new user under domain and cannot access the email. Please help.

[Comcast_Jacob]

Hello yk,

Please send me a private message with your account number and the user that needs to be activated.

Thank you  

[lgoralski]

I am having the same issue. Created a new user under domain and cannot access the email. Please help.

[Comcast_Jacob]

Please send me a private message with your account number and the user that needs to be activated.

Thank you

[Elmer]

I am unable to activate a new email address.  an activation email is sent but who knows where it goes!  i have called and recieved no satisfaction.  If this is too difficult i can look somewhere else for business email.

i am replying from another post because i cannot even find a place to contact you.

my email is elmer@ezimmea.net.

[CC-Michelle1]

I would like to assist with the email concerns. Can you please provide the name, address and phone number on the account through private message?