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Support Status Page Useless

JonBSRQ
New Member

Support Status Page Useless

We have been down since 12:31 PM on Saturday.  Up fot a couple minutes then down again. We have remote users and this makes their work inpossible.  You call the support line (at this moment) - you get transferred to the "We are experiencing a service outage in your area..." recording. Yup, knew that...

 

I was hoping to get a status update, so SILLY ME used this portal to discover there are no services outages (see attached) MAYBE that is why they have not fixed the problem???

 

Craptastic service as always

 

EffIt.PNG

Highlighted
Respected Member

Re: Support Status Page Useless

I apologize for the delayed response to your post. We are currently working to have all of our resources properly update our customers to any resource issues. That being said our business portal is constantly being updated to deliver these features properly. Please feel free to call us at 1-800-391-3000 for real-time update information.

 

Thank You