Connectivity and managing Your Comcast Business network
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New Member

Still having issues

I had a service call in, CR32074600 (I think). Waited around between 12 and 4 on Thursday, Comcast finally calls at 3:30 (go figure) and said there is a problem in the area. Ok. Thanks. But we are still having issues. Internet keeps going down. 


And we have a "business class" account as well. WTF. Why can't there be a simple email address to get support questions rather than calling? Never had this much trouble with AT&T.....

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Community Manager
Community Manager

Re: Still having issues

Welcome Richfongheiser.  We're sorry to hear that this issue persist. We can contact the local market to schedule a follow-up service call. Please let us know if require the follow-up.


Thank You

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