For the past two Friday nights, our connection has gone down, and on each occation it was due to our static IP ending up being routed through the wrong network.
This is not acceptable and needs to be fixed asap, including the systemic error that apparently is happening each Friday.
More details in the old thread - http://forums.businesshelp.comcast.com/t5/Connectivity/Bad-routing-table-on-be-11-cr01-sanjose-ca-ib...
HI Sean_Kinsey. Routing issues for the IP address associated with this account have been corrected. Please see the private message fro additional info.