Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.

Some E-mail not getting through

We are currently using MS-Outlook. Message our customers are getting is;

"Doesn’t recognize address".

Some items are marked;

: [#5369] FW: Warning: message 1XXcRI-00029m-2y delayed 72 hours


We transfered our email domain to comcast some months ago but we keep hearing from clients that they sent someting we did not receive. Can you tell us what is going on? We are using a vertical application from which we can send email. The Bcc copies are not working either. Please advise



0 Kudos
Community Manager
Community Manager

Re: Some E-mail not getting through

Hi csbgourmet. Can you send an email from the webmail interface and let us know if you receive an error message?  Also can you tell us if your clients receive a  bounce message when they send to you?


Thank You

0 Kudos