Connectivity
Connectivity and managing Your Comcast Business network
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Slow slow sloooooooow Internet

We are supposed to have 16 Mbps Internet; yesterday, we clocked it between 1.95 Mbps and 3.25 Mbps using three different tools (two provided by Comcast). What do you do with bandwidth and speed so low and slow?

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Re: Slow slow sloooooooow Internet

Hello Versal and welcome,

 

First, are you measuring your Internet Tier Bandwidth speed with a computer connected with an Enet cable to one of the lanpports 1-4 on the back og the Comcast Gateway? If yes, then provide us a copy of your upstream/downstream power levels for analysis.  If no, then try the speed test there and let us know what you get.

 

Hope this helps you out.

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