I'm having slow service. I have a 16/3 connection, but I am only gettng .36/.19 with 973 ms. Is there anything I should be checking when this occurs. I just switched to business service 3 days ago and have been getting 20/5 service.
Welcome bflinche. Our Service Center informed us that a service call was scheduled to address your issue. Please let us know if the this has been resolved.
HI cherrychum. Our Regional Service Center informed us that they are working with you on this issue. Please let us know if further assistance is needed..