Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Visitor

Site survey

Dear Sir, Dear Madam,

 

we have already orderd a new connection at the 15th July. But we get any appointment, really response or anything else up to now. Our Business consultant is out of the office unitl the end of October and the support at the hotline told us, we should call the manager or the consultant. We can not reach anyone...

 

PLEASE HELP US.

 

We need the connection to the 15th August.

 

Thank you

 

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2 REPLIES 2
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Official Employee

Re: Site survey

Hello, thanks for reaching out to us over forums. I hope your night is going well. It is always great working with our customers here. I am sorry to hear that there seems to be a delay in getting services up and running. I will do all I can to help. Are you able to send a private message so I can assist you further? Please include your name, account number, and your entire service address. (with the city, state, and zip code)

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Visitor

Re: Site survey

Thank you.

 

I have sent you an private Messsage with all details.

 

Thanks for the support

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