My speeds have dropped significantly all throughout the day over the past week.
What I pay for:
50Mbps down, 10Mpbs up
What Comcast's own tool shows I'm getting (http://speedtest.comcast.net/)
3.22 Mbps down, 6.38 Mpbs up
I've followed the usual scripted steps Comcast support recommends:
* Power cycled the modem
* Reseated the cables
* Reset the modem
I see these lower speeds both during the daytime and at night, MTWRFSS regardless of whether I'm
* Connected via ethernet directly to the modem
* Connected via Wifi to a router
Please for the love of god(s) don't make me call into the support center. I spent several hours over the past year working with Comcast support over the phone.
Failing that, please adjust my bill since I'm only getting 6% of what I'm paying for.
do you get the same problem across all devices used to test? as well, think you could visit your modem's config page at http://10.1.10.1 or http://10.0.0.1 and post your signal levels?