Hey Comcast... I wanted to just contact you directly, but there is no option for that... so here goes with a public post. Why is it that your supposed "business class" service drops about once a month? I had a T-1 line for 7-8 years and lost the signal only twice, and one time was when some construction crew cut a cable. Seems like "business class" should not drop out monthly (or ever). Pretty hard to deal with clients when there's no phone, no email and no Internet. Geesh.
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Your only getting dropped signals once a month? Your lucky. Ours seems to be every day for different periods of time. Dropping calls in and out, phones on the hunt group not ringing, and the ability to make internal calls are the problems we face on daily business. Customer support has been no help as they always create a ticket and send the info to the technicians who always claim to have fixed the problem only to have it occur the next day again. We've had this system for about a year now. Things have not worked properly since day one. Seriously considering opting out and going to a different service if things dont change.