I am currently using this Cable Modem for my Comcast Teleworker service and recieved a Class Action Notification about it. I'm seeing 57.1Mbps down and about 12.9Mbps up with my service with ~12 ms Latency. I'm wondering if I'm getting the maximum performance out of my internet connection? Should I replace my modem with something newer that does not have the flawed Intel Puma 6 Chipset included in these modems?
Thanks for visiting our Comcast Business Support Forums Page, OscarGidas! I can help you with your modem compatibility questions. Please, send me a private message with your full name, address and, the phone number listed on your Comcast Business Account to get started.
I have reached my limit of PM's - here's the speed test info:
It never hurts to test your speed or service with multiple devices. If you have a chance to test other computers directly to the modem let me what results you get if you don't mind.