Connectivity
Connectivity and managing Your Comcast Business network
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stcoleman
Occasional Visitor

Serious Web Browsing Issues

New 100/20 service netgear cg3000dcr gateway installed on Monday.

Last two morning have serious issues browsing web, speed in the toilet. Comcast DNS unusable, drops causing issues attempting to utilize opendns servers as well.

 

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6 REPLIES 6
stcoleman
Occasional Visitor

Re: Serious Web Browsing Issues

This is like a daily morning nightmare with this service.

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stcoleman
Occasional Visitor

Re: Serious Web Browsing Issues

The service is just bascially unusable since upgrading from the starter package.

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Community Manager
Community Manager

Re: Serious Web Browsing Issues

Welcome stcoleman.  Our Regional Tier 2 team was informed of you issues with connectivity. We were informed that they have reached out via email to assist you with this issue.  Please let us know if further assistance is needed.  

 

Thank You

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stcoleman
Occasional Visitor

Re: Serious Web Browsing Issues

Problems persisted and emailed tech working on the issue.

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stcoleman
Occasional Visitor

Re: Serious Web Browsing Issues

Thanks to Craig from tier II, after he had gateway replaced with SMC its been smoooooooooooth sailing.

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Community Manager
Community Manager
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Re: Serious Web Browsing Issues

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