All of our sites in Indianapolis cannot resolve each other and traces keep stopping at 188.8.131.52
BTW, our main netblock was wiped off our modem by mistake, too. That part has been fixed as they reloaded our config.
I'd like to take a look at your account and see how I can assist. Please send me a private message with your full name as it's listed on the account and the phone number registered on the account to get started.