Connectivity
Connectivity and managing Your Comcast Business network
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big_kahuna
New Member

SW Florida Outages

Our offices have been without phones/internet for 8 days since the power was restored following hurricane Irma.  Has anyone been receiving estimates for when their connectivity will be restored?  We are near Naples Airport.

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Raccoon
New Member

Re: SW Florida Outages

I'm on Ramrod Key with Business Internet and no contact at all about restoring anything. We just got electric and water back. Eye of the storm was here - 165+ MPH bursts. The main outside line to the pole is solid, the line to the demarc is broken and needs rerun. Key West is getting service, we are on a fringe I suppose. Near Big Pine...

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Official Employee

Re: SW Florida Outages

Hi big_kahuna and welcome to the support forums.

 

I would like to help with your voice and internet services. Please private message me your account number and the name of your business. 

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Official Employee

Re: SW Florida Outages

Hi Racoon and welcome to the support forums.

 

I would like to assist with your internet issues. Please private message me your account number and the name of your business. 

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