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Routing Issues to Illinois

SOLVED
peterman1002
New Member

Routing Issues to Illinois

Hello,

 

Our business currently resides in Westmont IL and we have a web server located in New York.  There is a routing issue coming from our web server to here.  Strange enough, going from Westmont to the web server is OK.  I also tried a traceroute from Wisconsin to here, and have similar issue.  Can you please look into this issue?  Below is my traceroute.

 

traceroute to 70.89.240.230 (70.89.240.230), 30 hops max, 60 byte packets
1 c-vl103-d2.acc.dca2.hopone.net (66.36.242.3) 948.933 ms 949.132 ms 949.40 4 ms
2 ge6-3.core1.dca2.hopone.net (209.160.60.229) 948.874 ms 949.065 ms 949.054 ms
3 ge2-1.core1.iad1.hopone.net (66.36.224.70) 950.587 ms 950.591 ms 950.579 ms
4 er2-gi-8-3.veq.savvis.net (209.160.62.173) 950.988 ms 950.976 ms 950.962 ms
5 comcast-net.virginiaequinix.savvis.net (208.173.52.126) 952.808 ms 952.795 ms 952.782 ms
6 pos-3-14-0-0-cr01.ashburn.va.ibone.comcast.net (68.86.86.29) 955.938 ms 970.254 ms 970.543 ms
7 he-0-10-0-0-cr01.newyork.ny.ibone.comcast.net (68.86.85.10) 752.349 ms 752.475 ms 752.464 ms
8 he-0-6-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.88.154) 768.593 ms 768.587 ms 768.573 ms
9 he-2-15-0-0-ar01.area4.il.chicago.comcast.net (68.86.90.14) 763.415 ms 763.413 ms 763.752 ms
10 te-0-0-0-3-sur03.elmhurst.il.chicago.comcast.net (69.139.185.198) 763.739 ms 763.728 ms 764.468 ms
11 te-17-10-cdn04.elmhurst.il.chicago.comcast.net (68.86.115.194) 766.189 ms 766.183 ms 766.665 ms
12 * * *
13 * * *
14 * * *

timeouts repeat.....

Accepted Solution

Re: Routing Issues to Illinois

Welcome Peterman1002.   Thank you for your post.  We have referred this issue to the regional operations center.  I will update  the forum with their results.

 

Thank you

View solution in context
Community Manager
Community Manager

Re: Routing Issues to Illinois

Welcome Peterman1002.   Thank you for your post.  We have referred this issue to the regional operations center.  I will update  the forum with their results.

 

Thank you