Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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New Member

Router Password Reset

Hi there, 

 

We would like to have our router password(not wifi password) reset, any help would be greatly appreciated.

 

Thanks in advance!

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Official Employee

Re: Router Password Reset

Hi bshah and welcome to the forums! I can assist with resetting the password on the modem. If you click on my handle (Comcast_Gina) and send me a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, as well as the MAC address of the modem that we need to reset the password on (it's usually on a sticker and sending a picture of that is totally fine too), we'll get it taken care of. Thanks!

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New Member

Re: Router Password Reset

Thanks Gina I'll PM you.

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New Member

Re: Modem/Router Password Reset

Hit I would like to have my modem password reset.
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New Member

Re: Modem/Router Password Reset

Was trying to post a private message
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