Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
New Contributor

Premium 27/7 vs current offering 50/12

I have the 27/7 Premium service and have had it since 2010.  The 27/7 service is no longer offered.  The current offering at the same price point is 50/10 according to


I checked using the Comcast Business speed tool today and got 35/12 reported.


I got a sales call asking me to upgrade to 50/10 and bundle in a phone line for $10 more per month, but I don't want a phone line.


The sales call guy said I was ineligible to upgrade to 50/10 without a phone line until May, even though I've been on this contract since 2010.


Am I already at the 50/10 point with these reported speeds?  

0 Kudos
Community Manager
Community Manager

Re: Premium 27/7 vs current offering 50/12

Hi Klotz.  The Internet service can be upgraded at any time by contacting the Service Center @1-800-391-3000 


Thank You

0 Kudos