Connectivity
Connectivity and managing Your Comcast Business network
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sebay
New Member

Phone outages

Last week we discovered that we had a phone outage at our business for some time, so they rebooted our router. This week the phone is down again due to an internet outage. It's interesting though because they're calling it an internet outage. But, our internet is fine. It's just the phone that is down and I can't even check voicemail messages. The other thing is that I was told I'm the only one who has reported on this. Very strange indeed

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Community Manager
Community Manager

Re: Phone outages

Hi there, I am so sorry to see that you are not able to check voicemails. We do understand that your business is very important and I d do want to look into this deeper for you. Can you please send us a private message with your name, the full address, and phone/account number? 

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