I'd like to understand from others, or CC people whether this is normal. I would expect, in particular middle of the night, to get close to advertised speeds.
If this is not normal, will a service call get it sorted out? While I would be at it, can I get my modem replaced so I can get proper DHCP6-PD delegation (the SMC does not do it right, and after 2 onths working with them CC still has not sorted it).
Since somebody is bound to ask:
SMC D3G gateway in bridge mode -> Ubiquiti EdgeMax PoE (which will route at 1Gb speeds) Gb link -> Gb link wired to Gb switch -> wired to computer used for test. All links verified to be full duplex at 1000.
|Downstream Frequency||560.997803 MHz||579.001587 MHz||590.999512 MHz||603.002075 MHz|
|Modulation||256 QAM||256 QAM||256 QAM||256 QAM|
|Downstream Power||4.889384 dBmV||4.615729 dBmV||5.026411 dBmV||5.157887 dBmV|
|SNR||36.844463 dB||37.092701 dB||37.355988 dB||37.092701 dB|
It would seem that the above should support 4 * 5.3Msym = 4 * 5.3 * 8 Mbps: about 170Mb/s. I understand I will be throttled because I do not fork over enough dollars at $130+/mo, but if the bandwidth is there, I'd expect to get what I pay for.
|Upstream Frequency||18899671 Hz||23699571 Hz||36499415 Hz|
|Symbol Rate||2560 KSym/sec||5120 KSym/sec||5120 KSym/sec|
|Upstream Power||40.2500 dBmV||40.7500 dBmV||41.0000 dBmV|
Upload avail: 3 * 2.5Msym * 6: About 45Mbps, also plenty to provide 10Mbps as promised
Solved! Go to Solution.
Hello dolfs welcome to the forum,
Can you please reboot your modem can rerun a speed test and let us know the results?
Actually did that last night before that test, and have done it several times before. No difference in outcome.
But then I realized that may be you had done something to my setup and ran it again this morning. Now I got 56 down, still 7 up.
I see upstream I now have 4 channels instead of 3.
What did you do?
Glad to hear your getting the correct download speed, I reached out to our regional support team to make sure you had the correct signals and bootfile loaded to your modem. A remote provisioning refresh has seemed to have fix the issue. Please let us know if any issues come up.