Connectivity
Connectivity and managing Your Comcast Business network
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New Member

Parental controls

Are parental controls available on Comcast Business at this time?  Last post I saw was from 2 years ago so I was hoping that there might be some improvements.

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7 REPLIES 7
Official Employee

Re: Parental controls

Hi there, at this time we do not have any parental control options. I am so sorry for any frustrations. 

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New Member

Re: Parental controls

So, what parental control device does Comcast recommend that works well with our modem?

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Official Employee

Re: Parental controls

Can you give me a little more information about what you are wanting to control? 

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Occasional Visitor

Re: Parental controls

I had to switch to Comcast Business for my home office due to the pandemic. I would like to see Parental Controls like on the xFi residential service to be added to the Business Service - currently, when I log into my router, it allows me to set allowed/blocked TIMES (like, 12am-5am for example) for certain devices or websites, but it does not allow me to add screentime (for example, device or website/content restrictions after use of 1hr/day). Is there a solution that works with Comcast Business that you recommend? Or is there an update coming to the Comcast business router gateway to be able to set this up?

 

Thanks in advance.

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Official Employee

Re: Parental controls

Thanks for taking the time to reach out to us through our business forums. Since you have business services there are some options available but they are going to be different than our residential services as they are geared specifically for business. The service that would allow you the most control over devices and bandwidth would be our Connection Pro services. You can find more information on this service through this link https://comca.st/39ixxAE. If you have any further questions or concerns I would love to assist you further please reach out through private message, with your first and last name, business service address and account number or phone number. 

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Occasional Visitor

Re: Parental controls

Unfortunately the link you sent me says that it is not available in Florida, where I am located.
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Official Employee

Re: Parental controls

Thank you for patiently waiting for a response. I would like to research this further on my end. Would you mind sending me a private message by clicking on my handle (Comcast_Gabe) with your first/last name, address, and account number? This can easily be accessed by logging into our business website through this link https://comca.st/2Suk942. You will find your account number listed on the my account tab once you get logged in.

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