Connectivity
Connectivity and managing Your Comcast Business network
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Visitor

Packet loss issues

When sending communication to our branch store we too are experiencing quite a bit of packet loss.  Some days and times are worse but it really causes a lot of slow down issues. This has been going on for several weeks and this is what we have discovered seems to be the problem.  Did some trace logs showing the loss we are experiencing.

 

 

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Official Employee

Re: Packet loss issues

Good morning, thank you so much for taking the time to reach out to the Digital Care Team here through the forums and I am so sorry to see that you are having issues with packet losses with your business service. I understand having reliable internet is important for your business and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number? 

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