So even though i was promised a call by 5 by two different people, this did not happen. Apparently this user issue is too complicated to fix quickly. So i deleted the user and of course,now have to wait for the address to clear. in the past, i have had tech support clear the email so i could recreate it. Can anybody please help me with this?
Having an issue adding a new user whose email will not work. This has been escalated to second level support and i have called multiple times trying to get this resolved. I'd recreate the user but i know darn well it wont' release the existing email address without intervention. This should be an easy fix. What the heck Comcast? Please advise