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Need Customer Support for Construction Services

Archer2019
New Member

Need Customer Support for Construction Services

I need a way to contact the construction division for Philadelphia. We signed a contract for services at the end of November and we still don't have serivce to our office.  I have contacted my sales team member and he informed me that it is in the hands of the Construction Division and that they would be reaching out to me.  Unfortunatly it has been a few weeks and I still haven't heard a single peep from anyone.  I keep calling my Sales but I keep getting the same story.  I need to find out what is going on as it is now hindering my ability to conduct business in the city.  Is there a phone number that I can call?

Official Employee

Re: Need Customer Support for Construction Services

Thank you for reaching out to us about your installation and for choosing Comcast Business. Sorry to learn that you haven't received any updates regarding your installation and I'm happy to look further into this for you. Please provide your name along with your complete address and phone number to proceed. 

Archer2019
New Member

Re: Need Customer Support for Construction Services

My name is and the company I work for is. The address of our office in Philadelphia is:

Official Employee

Re: Need Customer Support for Construction Services

Please provide the phone number as well. 

Archer2019
New Member

Re: Need Customer Support for Construction Services

My phone number

Official Employee

Re: Need Customer Support for Construction Services

I appreciate your reply and the account information. Are you able to send a private message so we can continue work on your account and protect your account information? 

Archer2019
New Member

Re: Need Customer Support for Construction Services

yes, I just sent you a Private message.