Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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Visitor

Modem - Admin Tool Password Reset

I need assistance resetting the password for the cusadmin account on the modem configuation page. I have 3 services (separate modems) on my account. I need them all reset to "highspeed" - Thank you.

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Official Employee

Re: Modem - Admin Tool Password Reset

Hi! Thanks for reaching out. I can help with the password reset. Would you mind sending me a private message with your full name, a phone number linked to the account, and the last four digits of your account number so I can help?

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Official Employee

Re: Modem - Admin Tool Password Reset

Hi! Just checking in to see if you would like me to help with the modem concern.

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Visitor

Re: Modem - Admin Tool Password Reset

I do still need asstance. I was out of town and did not see I had a reply. Gabe - can you still help or or someone else? I figured it would already be reset so if someone could help asap I would appreciate it. 

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