Greetings!
I have comcast business and since the start of pandemic we've experienced connectivity issues. At the advice of my account manager, i've *upgraded* our connected from 50/10 to 200/20 plan. My business was still experiencing significant issues so I decided to implement some monitoring. It is quite telling how at 8am every day I see connectivity data completely tank.
For today (1/11/2021) look at connectivity to both comcast.net and google DNS:
connectivity to comcast.net
connectivity to 8.8.8.8
Compare that with connectivity to my router's external interface and my WAN IP address:

Is there any way to actually have you folks compare this data to the monitoring you see on your end? Or to see the plan for node splits?