Connectivity
Connectivity and managing Your Comcast Business network
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amybrew
New Member

Lost internet

On June 2, 2014 we lost all comcast business connectivity at about 11:30am CST for about 5 minutes without any type of notice. On June 5, 2014 we lost all comcast business connectivity at about 2:00pm CST. Comcast customer service was unsure how long we will be out of service, which forced our business to close early. When we signed a new agreement we were promised that we would rarely lose connection. We have had the new service for less than a month and have lost connection  twice.

La Clinica Camellia, Memphis TN.

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anolte
New Contributor

Re: Lost internet

I live in the Memphis area as well.

 

Our business internet signal was sparatic last night (confirmed by Comcast Business Customer Service).  Difficult to operate our business. Tech scheduled this morning between 8 and 12.  It is 12:13 and I have not heard from Comcast.

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