Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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L2TP blocked?

I have a gateway server (Ubiquiti USG) under DMZ, yet it seems L2TP ports are not being forwarded. I'm not sure if modem needs to be upgraded or replaced?

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Official Employee

Re: L2TP blocked?

Hello, we need to make sure your modem and Comcast Business service is operating correctly. Are you experiencing any other internet connectivity issues? Please send a private message anytime so I can do all I can to help. Are you able to include your name, service address, account number, and phone number so I can locate your account? 

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