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Just got installation done and now can’t connect

Just got installation done and now can’t connect

I just had Comcast business internet installed today and it’s already down. I don’t know what the problem is exactly it was working perfectly fine then it just completely drops this a bit of a problem I don’t know if it’s a service outage
Official Employee

Re: Just got installation done and now can’t connect

Hi! Thanks for reaching out. I can help with the internet service concern. Would you mind sending a private message with your full name, address, and a phone number linked to the account so I can help?