In Northern California (zip=94598) and internet has been down for over 24 hours. Getting differing estimates from customer service/ building management as to when we will be back up. Is there a reliable source of information on this outage? Obviously, informing employees and trying to manage business without internet depends on accurate information.
Hey there! Thank you so much for reaching out with the internet service concern. As someone who also understands the importance of having a reliable internet service connection for a business, I can understand the inconvenience that this has caused you. I would like to help by pulling up the account to see what’s going on. To get started, would you mind sending over a private message with your full name and service address? -Gabriel