Connectivity
Connectivity and managing Your Comcast Business network
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DBirk
Visitor

Internet outage

In Northern California (zip=94598) and internet has been down for over 24 hours. Getting differing estimates from customer service/ building management as to when we will be back up. Is there a reliable source of information on this outage? Obviously, informing employees and trying to manage business without internet depends on accurate information.
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Community Manager
Community Manager

Re: Internet outage

Hey there! Thank you so much for reaching out with the internet service concern. As someone who also understands the importance of having a reliable internet service connection for a business, I can understand the inconvenience that this has caused you. I would like to help by pulling up the account to see what’s going on. To get started, would you mind sending over a private message with your full name and service address? -Gabriel

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