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Internet down Upper Marlboro MD, since about 8pm 6/13/19

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garcianc
New Member

Internet down Upper Marlboro MD, since about 8pm 6/13/19

Since the COMCAST Business web site does not seem to have a way to report outages, I am doing what others have done and posting a message here for others to be informed.

 

Internet service has been down in my area for hours.

Accepted Solution

Re: Internet down Upper Marlboro MD, since about 8pm 6/13/19

Service just came back up, 10:30pm

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Official Employee

Re: Internet down Upper Marlboro MD, since about 8pm 6/13/19

Hello, thanks for posting your concern and sharing this experience with us on forums. I am sorry to hear that services are not working at your location. I can always get more information for you if you can send a private message. You can also check the status of your services using the Comcast Business app or by visiting this link: https://business.comcast.com/help-and-support/accounts-billing/comcast-business-prepare-storm-outage.... Just sign into your account to check the health of your service. Please let me know if I can do anything else to help. 

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garcianc
New Member

Re: Internet down Upper Marlboro MD, since about 8pm 6/13/19

Service just came back up, 10:30pm

Official Employee

Re: Internet down Upper Marlboro MD, since about 8pm 6/13/19

I appreciate the update and thanks for bearing with us. It is important to us that we verify that your services are working properly. If you need anything else send us a message anytime. We are a dedicated team that is here to help you with any question that comes up. Thanks for being a valued Comcast customer and I hope you enjoy your night Smiley Happy