Connectivity
Connectivity and managing Your Comcast Business network
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Visitor

Intermittent internet issues

For the last month, we have been experiencing internet issues.  Comcast has been out multiple times, replaced the modem, tested the cable, all appears fine.  The Comcast modem is in pass-through mode.  My internal firewall is handling the heavy lifting.  We are seeing the following errors, any suggestions?  Thanks!

 

fw.ipv6 input drop

fw.wanattack drop

fw.ipv6 forward drop

All of the above have multiple attempts, 284 from 10.12.20 - 10.15.20

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Official Employee

Re: Intermittent internet issues

I'd be glad to look into things on this side too, if you'd like. If so, please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details so we can take a look into the signal data for you. 

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