Connectivity
Connectivity and managing Your Comcast Business network
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Visitor

I Cannot Link My Account Online

I am trying to link a new account to the other accounts I have online, but when I type in the account number it tells me that "The Account May Be Invallid". I also cannot figure out how to get through your automated phone system to speak with an actual person, which is also a little frustrating.

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Official Employee

Re: I Cannot Link My Account Online

Thanks so much for taking the time to reach out to us through our business forums. I would love to assist with your account linking request from here. I am very sorry to hear that you have not been able to reach someone via our phone number. Can you please reach out through private message with your first and last name, full service address and account number or phone number and we will be certain to get your concerns addressed?  

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