Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
Visitor

How about a report outage button?

While it's nice that the web page has a green light showing that my Internet is working, I assure you, that is incorrect as of right now.  It would be great to have a button I can press to report that my Internet is out, or be able to text 266-278 OUTAGE or something similar to report that I am down.  This would then create a trouble ticket automatically with my information.

 

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Visitor

Re: How about a report outage button?

This is in regards to an Internet outage in Oakland, CA 94618.   I Saw a Comcast truck at Napa and Broadway working on the pole, Internet went offline afterwards.

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