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High latency in the Minneapolis/St. Paul area

JS103
New Member

High latency in the Minneapolis/St. Paul area

Is anyone else in the Minneapolis/St. Paul area experiencing high latency as shown below? Is Comcast able to look at what might be the cause on the nodes listed below in the tracert output?

 
C:\WINDOWS\system32>tracert 8.8.8.8
Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:
  1    <1 ms     1 ms     1 ms [removed IP]
  2     1 ms     1 ms     1 ms [removed IP]
  3  3092 ms     *     3511 ms  96.120.49.85
  4  2241 ms  1315 ms   814 ms  po-301-1204-rur02.pillsbury.mn.minn.comcast.net [68.86.235.129]
  5  2155 ms   641 ms  1098 ms  be-18-ar01.roseville.mn.minn.comcast.net [68.87.175.65]
  6  1870 ms   913 ms  1313 ms  be-13367-cr02.350ecermak.il.ibone.comcast.net [68.86.94.81]
  7  2696 ms   269 ms   199 ms  be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
  8  2460 ms  3193 ms     *     96-87-9-234-static.hfc.comcastbusiness.net [96.87.9.234]
  9     *        *        *     Request timed out.
 10  3850 ms  2967 ms   505 ms  dns.google [8.8.8.8]
Trace complete.
 
C:\WINDOWS\system32>tracert www.reddit.com
Tracing route to reddit.map.fastly.net [151.101.149.140]
over a maximum of 30 hops:
  1     1 ms     1 ms     1 ms [removed IP]
  2     1 ms     1 ms     1 ms  [removed IP]
  3  1001 ms  2417 ms  1528 ms  96.120.49.85
  4  2825 ms  3188 ms  1295 ms  po-301-1204-rur02.pillsbury.mn.minn.comcast.net [68.86.235.129]
  5  2421 ms  1710 ms  1774 ms  be-18-ar01.roseville.mn.minn.comcast.net [68.87.175.65]
  6  2355 ms  3319 ms  3119 ms  4.68.71.61
  7   990 ms  1524 ms  1094 ms  STARBUCK-CO.edge1.Minneapolis1.Level3.net [4.59.69.102]
  8  1996 ms   869 ms   721 ms  151.101.149.140
Trace complete.
 
C:\WINDOWS\system32>tracert www.neuco.com
Tracing route to www.neuco.com [50.224.205.91]
over a maximum of 30 hops:
  1     1 ms     1 ms     1 ms  [removed IP]
  2     1 ms     1 ms     1 ms  [removed IP]
  3   850 ms   800 ms   893 ms  96.120.49.85
  4  3288 ms  1276 ms  2907 ms  po-301-1204-rur02.pillsbury.mn.minn.comcast.net [68.86.235.129]
  5   646 ms   271 ms   587 ms  be-18-ar01.roseville.mn.minn.comcast.net [68.87.175.65]
  6   284 ms  1721 ms   779 ms  be-13367-cr02.350ecermak.il.ibone.comcast.net [68.86.94.81]
  7  1644 ms  3454 ms  2332 ms  be-7922-ar01.area4.il.chicago.comcast.net [68.86.91.166]
  8   350 ms  1007 ms   830 ms  162.151.184.210
  9  2689 ms  1361 ms  2744 ms  50-224-205-91-static.hfc.comcastbusiness.net [50.224.205.91]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.
Trace complete.
 
Official Employee

Re: High latency in the Minneapolis/St. Paul area

 

Hi JS103 and welcome to the business forums. 

 

I appreciate you letting us know about the latency issues you're experiencing. I am not seeing any reports so I'll be glad to assist and review this with you. May I please have you private message me your full name, the name of your business, the full address of your business location and the phone number associated with your business account? 

Community Manager
Community Manager

Re: High latency in the Minneapolis/St. Paul area

Hey there! Just checking in to see how the services are working. -Gabriel