Connectivity
Connectivity and managing Your Comcast Business network
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High Ping Spikes and Excessive jitter from Residential to Business

I had no issue on the Residential side, went business for the 300GB cap.  Now excessive ping spikes and jitter.  All machines, rebooted modem and router, issue lies here:

 

 

lag-5.ear2.b0atlanta2.Level3.net

 

Tested over 10 minutes avg pin 52ms including error/timeouts

Jitter spans 85.88

 

(PingPlotter Pro)

 

 

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Re: High Ping Spikes and Excessive jitter from Residential to Business

If the issue truly does lie at that DNS name, then it is likely not under Comcast's control (it is a Level3 domain). It's possible that Level3 uses a different route to get  to Comcast's residential IP space versus business.

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