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Connectivity and managing Your Comcast Business network
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Gmail ... message does not meet IPv6 sending guidelines regarding PTR

I see several older posts regarding this issue and I thought it would seimple to call support and have them add and IPv6 rDNS/PTR record for our desired  domain. I received a ticket number, how ever they closed the ticket because they claim thay can only do this with IPv4 IP's.

With many companies utilizing gmail as their business email provider the bounced email list continues to grow... Comcast are you going to fix this??

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Official Employee

Re: Gmail ... message does not meet IPv6 sending guidelines regarding PTR

Thanks for visiting our Comcast Business Support Forums, MercommbeInc.

 

I'm sorry to hear that you didn't receive the support you needed. We can provision the IPv6 to point at whatever domain you need to. Please, send me a private message with your full name, address and, the phone number listed on your Comcast Business Account for assistance.

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