It is very discouraging to have so many outages. We have a training facility and when the Internet goes down (sometimes 3-5 times a day), it limits our ability and productivity. We are located in postal code 88030. Are there any plans for providing better service in our area? There is a business 1 block away that experiences the same issues and has been told "That's the best service we can provide".
Sorry to learn that you are having an issue with your service. I would like to review your specific account to see if there is anything I can do to get this resolved for you. Please send a private message to proceed.