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Frequent Outages


Frequent Outages

It is very discouraging to have so many outages.  We have a training facility and when the Internet goes down (sometimes 3-5 times a day), it limits our ability and productivity.  We are located in postal code 88030.  Are there any plans for providing better service in our area?  There is a business 1 block away that experiences the same issues and has been told "That's the best service we can provide". 

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Official Employee

Re: Frequent Outages

Sorry to learn that you are having an issue with your service. I would like to review your specific account to see if there is anything I can do to get this resolved for you. Please send a private message to proceed.