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gab
New Member

Franchise Fee cable TV / Sales Tax

I got charged a Cable TV Franchise fee of $6.03 and sales tax of $5.94, eventhough I do not have TV service or equipment charges. I only subscribe to Internet service.

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Trusted Forum Contributor

Re: Franchise Fee cable TV / Sales Tax

Hello gab and welcome,

 

If you have any such billing errors as your post indicates, simply call 1800-391-3000 - option 2, and request that this billing agent provides an adjustment to your current billing statement. This will be reflected in your next month's billing statement.

 

Hope this helps you out.

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gab
New Member

Re: Franchise Fee cable TV / Sales Tax

Thanks for your help. I did call. The problem is that the reps are ignorant and did not accept that I should not be charged for TV fees and sales tax, eventhough I only have Internet service.

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Community Manager
Community Manager
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Re: Franchise Fee cable TV / Sales Tax

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