Forgot my password to business modem . Can you please reset it to default. Thx!

[ComcastBiz_Support]

Hey there, ikop32! Appreciate you taking the time to ask about a factory reset for your biz modem. There is a small pin on the modem that you can use to hard reset the modem. Are you using a business wireless gateway (BWG)? 

Ken

[ikop32]

Yes, BWG. Will hard reset purge all my current settings as well?    

Thanks

Igor

[ComcastBiz_Support · Accepted solution]

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@ikop32 wrote:

Yes, BWG. Will hard reset purge all my current settings as well?    

Thanks

Igor

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Yes, this will purge all your current settings. It'll reset the modem as if you just got it today for the first time. There is a small pin hole on the back of the device. If you hold it down for 2 seconds or so it'll reboot the modem. If you hold it down for 6 or 7 seconds, it'll factory reset the BWG.

Ken

[ikop32]

Thanks! I'm all set