Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
New Member

Firewall Blocked messages and reliability

This is our modem:
 
Model:CGA4131COM
Vendor:Technicolor
Hardware Revision:2.3
Serial Number:333136486
Processor Speed:1503 MHz
DRAM Total Memory:1024 MB
DRAM Used Memory:465 MB
DRAM Available Memory:559 MB
Flash Total Memory:512 MB
Flash Used Memory:2 MB
Flash Available Memory:22 MB
 
we get these messages in the firewall logs:
 
FW.IPv6 INPUT drop , 43 Attempts, 2019/11/07 18:34:12Firewall Blocked 
FW.IPv6 FORWARD drop , 10542 Attempts, 2019/11/07 18:34:12Firewall Blocked 
 
Any reason to worry?  
 
Also this model was swapped in during our recent upgrade to business 1Gig (about a month ago).  It used to be very flaky (requiring constant resets/reboots) UNTIL I changed the password last week... I know that sounds nuts, but is there a correlation?  Our comcast tech told us these new modems are very buggy.  Or was there an automatic system update that automagically fixed our dropped connection issues?
 
Best regards
 
0 Kudos
Reply
1 REPLY 1
Highlighted
Community Manager
Community Manager

Re: Firewall Blocked messages and reliability

Thanks so much for taking the time to reach out to us through our business forums. I would love to get dig further into the modem connectivity issues. Can you please reach out through private message with your first and last name, full service address and account number or phone number? -Comcast_Michelle

0 Kudos
Reply