Connectivity
Connectivity and managing Your Comcast Business network
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
hseverson
New Member

Experiencing Intermittent Dropouts

Since switching our computers to a Comcast connection, we have experienced intermittent dropouts, usually averaging 1-3 times a day and remaining out for an average of 3-5 minutes.  After having technicians out and calling and being told that there was nothing wrong, we went over our network setup with a fine toothed comb.  Nothing has made a difference in the amount of outages.  Last week I set up a PING both on our network, and to the Internet, and the results show that the network is staying up, but for my 3-5 minutes there is no internet connectivity.  Some help on this would be wonderful both for me and my frustrated patrons.