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Devices intermittently drop contact when idle

TheKid
Visitor

Devices intermittently drop contact when idle

I'v had comcast business internet in my home office. Devices (all my devices are Apple) that connect through WIFi will intermittently lose connection. It NEVER happens while using the device- only when a device is idle or asleep and I try to reconnect. I'll then have to turn off wifi and turn it on again. This happens with no pattern- it might happen 5 times a day...or every couple days. I had this issue years ago with ATT, but don't remeber that solution. Ideas?

Official Employee

Re: Devices intermittently drop contact when idle

Hi TheKid and welcome to the business forums.

 

I would like to assist and review your internet services. Please private message me your full name, the name of your business, the full service address and the phone number associated with your account. 

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