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Daily Outages, short and brief, but painful.

khaleesi
Visitor

Daily Outages, short and brief, but painful.

Since summer began I have been experiencing random outages throughout the day where the internet very shortly cuts out. I switched to Comcast Business because I was experiencing this with Xfinity Wifi, and now I am experiencing it with Comcast Business. 

 

Has something changed with the service? Is it specific to my area? 

 

It is exremely frustrating and I am in a contract and want a solution or I want out. 

Tags (2)
Official Employee

Re: Daily Outages, short and brief, but painful.

Hello, I am so sorry to see that you have had such a poor customer experience as this is not what we strive for. I would feel the same way and I would love to take a look at your account if that's okay. Can you please send a private message with your name, the phone number, and full address to the account? 

khaleesi
Visitor

Re: Daily Outages, short and brief, but painful.

It’s happening every evening again. It’s like I was lied to and the internet is shared. I am so sick of this. It’s the worst internet service I have had in all the places I have lived. Please explain why me and so many others are experiencing this.

And I want out of my contract!!