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Daily Outages, short and brief, but painful.

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khaleesi
Visitor

Daily Outages, short and brief, but painful.

Since summer began I have been experiencing random outages throughout the day where the internet very shortly cuts out. I switched to Comcast Business because I was experiencing this with Xfinity Wifi, and now I am experiencing it with Comcast Business. 

 

Has something changed with the service? Is it specific to my area? 

 

It is exremely frustrating and I am in a contract and want a solution or I want out. 

Tags (2)
Official Employee

Re: Daily Outages, short and brief, but painful.

Hello, I am so sorry to see that you have had such a poor customer experience as this is not what we strive for. I would feel the same way and I would love to take a look at your account if that's okay. Can you please send a private message with your name, the phone number, and full address to the account?